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| PAYH Server Upgrades - Wednesday 20th August 6.00am-8.00am. | |
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| 18th of August 2008, 14:16:22 | Announcements (Metronet) |
| You should have received an email recently from us advising you about a PHP upgrade on our hosting servers. For those of you that haven't received or read the email we are upgrading from PHP4 to PHP5. This will be taking place in the early hours of... | |
| Just-The-Name - Just-Got-Better | |
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| 08th of August 2008, 09:36:36 | Announcements (Metronet) |
| For those of you that have used the Just-The-Name website recently you've probably noticed that it's looking a bit dated. Not for much longer, we've been working hard behind the scenes and now have a fresh looking site ready for launch. We'll be... | |
| Port995 - Important Information | |
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| 29th of July 2008, 14:28:09 | Announcements (Metronet) |
| First of all we'd like to thank you for your custom over the years. When Port995 was first launched the idea was to offer advanced mail services to people who wanted the benefits of a fully managed email platform. That was a few years ago now and... | |
| Planned PAYH Storage Maintenance - Wednesday 30th July 1:00am-6:00am | |
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| 28th of July 2008, 18:03:00 | Announcements (Metronet) |
| Maintenance Window:- Wednesday 30th July 1:00am-6:00am. Service Affected:- HTTP and FTP access to the Pay As You Host platform. Duration of expected customer impact:- Intermittently throughout the maintenance window. Detailed description of work... | |
| Planned Server Maintenance - Wednesday 25th June 7.30am-8.30am. | |
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| 24th of June 2008, 13:49:44 | Announcements (Metronet) |
| Maintenance Window:- Wednesday 25th June 7.30am-8.30am. Service Affected:- PAYH Services Duration of expected customer impact:- Up to 30 minutes. Detailed description of work to be performed:- We are updating some of the certificates on the... | |
| Billing and Customer Support Availability (52021) - RESOLVED | |
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| <This post is a follow-up> | |
| 16th of June 2008, 08:24:27 | Service Issues [All OK] |
| This is an update to the previously reported problem affecting billing and support availability for JTN, PAYH and Port995 customers. A copy of the last announcement can be seen here:- http://servicestatus.net/index?id=796 The problem has now been... | |
| Billing and Customer Support Availability (52021) - UPDATE | |
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| <This post is a follow-up> | |
| <View the update to this post> | |
| 13th of June 2008, 08:30:45 | Service Issues [On-going Issues] |
| Following the scheduled maintenance yesterday morning we have continued to work on the residual issues on the Port995 service. We hope to have all these resolved later on today and will post confirmation when this is complete. You can see the... | |
| Billing and Customer Support Availability (52021) - NEW | |
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| <View the update to this post> | |
| 12th of June 2008, 08:32:41 | Service Issues [Services Down] |
| Our engineers have recently identified a problem affecting our billing and email support systems. This has been caused by unexpected complications following the data centre migration that took place... | |
| Planned Server Maintenance - Thursday 12th June 0.00am-7.00am. | |
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| 03rd of June 2008, 08:29:49 | Announcements (Metronet) |
| Maintenance Window:- Thursday 12th June 0.00am-7.00am. Service Affected:- All Just The Name and Port995 services. Duration of expected customer impact:- Up to 7 hours. Detailed description of work to be performed:- We will be moving servers to a... | |
| Changes to Parbin Helpdesk Opening Hours | |
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| 31st of March 2008, 15:41:25 | Announcements (Metronet) |
| With effect from April 1st, we will be changing the opening hours of our telephone helpdesk on the Just-the-Name, Pay-as-you-Host and Port995 services. Our support team will be available to take calls between 09:00am and 5:30pm Mon-Fri (excluding... | |
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