| Support Availability |
| 22nd of December 2008, 15:23:30 | Announcements (Metronet) |
During the festive season we'll be taking a few days off and therefore you won't be able to contact us for support on the following dates:
25th December 26th December 1st January
We will also be closing early at 2:00pm on the 24th...
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| Just The Name & Port995 Problems (54551) - RESOLVED |
| <This post is a follow-up> |
| 18th of December 2008, 11:10:37 | Service Issues [All OK] |
This is an update to the previously reported problem resulting in errors when browsing to the Just The Name or Port995 websites.
Our networks team have rolled back a config change and these sites are now accessible again.
Please accept our...
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| Just The Name & Port995 Problems (54551) - NEW |
| <View the update to this post> |
| 18th of December 2008, 10:19:45 | Service Issues [On-going Issues] |
Some customers may be experiencing problems when attempting to browse to the Just The Name or Port995 websites.
Our networks team are currently investigating and we will provide further updates as they are available.
Please accept our apologies...
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| Planned PAYH Server Maintenance - Thursday 18th December 7:00am-9:00am |
| 17th of December 2008, 16:25:46 | Announcements (BT) |
When's this work happening? Early tomorrow morning.
What does it affect? Access to the PAYH Contol Panel.
How long will it take? About two hours.
What does the work involve? We need to rebuild one of our databases to fix a problem that was caused...
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| Just The Name - Mail Delays (54488) - RESOLVED |
| <This post is a follow-up> |
| 16th of December 2008, 13:42:56 | Service Issues [All OK] |
The problem resulting in mail delays for Just The Name customers has now been resolved.
Please accept our apologies for any inconvenience this may have caused.
Kind Regards,
Chris Parr |
| Just The Name - Mail Delays (54488) - NEW |
| <View the update to this post> |
| 15th of December 2008, 11:05:39 | Service Issues [On-going Issues] |
Over the weekend our Just The Name mail forwarding platform has been subjected to a massive mail bomb. Due to this customers may find that emails sent to or forward through this service are delayed.
We are working on reducing the queue of mails and...
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