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| Announcement of Port 995 closure | |
|---|---|
| 24th of June 2009, 12:24:47 | Announcements (Metronet) |
| We have recently emailed all Port995 customers to notify them that we will shortly be discontinuing the service. A copy of the email we sent can be found below. If you have any questions about this announcement then please get in touch. Tel: 0870... | |
| Pay As You Host Accessibility Problems - RESOLVED | |
|---|---|
| <This post is a follow-up> | |
| 10th of June 2009, 12:12:47 | Service Issues [All OK] |
| The problems we were experiencing earlier with our Pay As You Host Service have now been resolved. These issues were caused by a routing problem at one of our core data centres. Sorry for the inconvenience. Kind Regards, Bob Pullen Customer... | |
| Pay As You Host Accessibility Problems - NEW | |
|---|---|
| <View the update to this post> | |
| 10th of June 2009, 07:34:44 | Service Issues [Services Down] |
| We are currently experiencing a problem at one of our data centres that is affecting access to our Pay As You Host service. Customers are currently unable to access their hosted websites or FTP server space. This problem is also affecting email... | |
| Intermittent Email Problems - RESOLVED | |
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| <This post is a follow-up> | |
| 21st of May 2009, 09:16:57 | Service Issues [All OK] |
| This is an update to the previously reported problems with sending and receiving email. Following the work detailed in the previous service status, we are happy to let you know that the full service has been restored. Sorry about any inconvenience... | |
| Intermittent Email Problems - NEW | |
|---|---|
| <This post is a follow-up> | |
| <View the update to this post> | |
| 19th of May 2009, 09:47:07 | Service Issues [All OK] |
| This is an update to the previously reported problem with intermittent incoming and outgoing email. This problem has been caused by high load on the mail servers, in order to resolve this we are performing some maintenance to 'smarthost' outgoing... | |
| Intermittent Email Problems - NEW | |
|---|---|
| <View the update to this post> | |
| 14th of May 2009, 16:05:26 | Service Issues [On-going Issues] |
| We are currently investigating reports of both outbound and inbound mail being intermittently unavailable or delayed. Sorry about the break in service and we'll update you as we have more information. Kind Regards, Chris Parr Customer Support | |
| Planned Email Maintenance - 30th April Midnight - 5.00am. | |
|---|---|
| <This post is a follow-up> | |
| 28th of April 2009, 16:05:28 | Announcements (Metronet) |
| When's this work happening? Thursday morning. What does it affect? Email collection and delivery. How long will it take? Up to 5 hours. What does the work involve? We are making some alterations to the disk partitions. Is it likely to cause... | |
| Planned Email Maintenance - 29th April Midnight - 5.00am. | |
|---|---|
| <View the update to this post> | |
| 27th of April 2009, 15:17:15 | Announcements (Metronet) |
| When's this work happening? Wednesday morning. What does it affect? Email collection and delivery. How long will it take? Up to 5 hours. What does the work involve? We are making some alterations to the disk partitions. Is it likely to cause... | |
| Planned PAYH Maintenance - Thursday 16th April Midnight-2.00am | |
|---|---|
| 15th of April 2009, 10:21:22 | Announcements (BT) |
| When's this work happening? During the early hours of tomorrow morning. What does it affect? Access to our website, customers' hosted websites and the Plesk control panel. How long will it take? Up to 2 hours. What does the work involve? We will... | |
| Easter Weekend Opening | |
|---|---|
| 08th of April 2009, 15:52:39 | Announcements (Metronet) |
| Due to the Easter holidays, we will not be open for support requests on Friday 10th April or Monday 13th April. We will be back to normal operational hours on Tuesday 14th April. Kind Regards, Chris Parr Customer Support | |
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